Privacy Policy
Introduction
At Mollo, protecting the privacy of students, parents, teachers, schools, and all users is one of our highest priorities.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.
By using Mollo, you agree to this Privacy Policy.
1. Information We Collect
Depending on how you use Mollo, we may collect:
Account Information
Name
Email address
Phone number (where applicable)
School or institution
Grade or class
User role (Student, Teacher, Parent, Administrator)
Learning Information
To improve your learning experience, we collect information such as:
Reading progress
Quiz attempts
Writing submissions
Learning pathways completed
Time spent learning
Achievement history
Performance analytics
Technical Information
We may automatically collect:
Device type
Browser information
Operating system
IP address
App version
Log files
Crash reports
AI Interaction Data
When using AI-powered learning features, we may process:
Prompts submitted
Educational questions
Writing responses
Generated learning content
This information is used solely to deliver and improve our educational services.
2. How We Use Your Information
We use collected information to:
Provide educational services
Personalize learning experiences
Recommend learning content
Improve AI assistance
Monitor platform performance
Detect fraud and abuse
Communicate important service updates
Provide customer support
Comply with legal obligations
3. Children’s Privacy
Mollo is designed for educational use, including by school-age learners.
Where required by applicable laws, schools, parents, or guardians are responsible for providing appropriate consent before students use the Platform.
We do not knowingly collect unnecessary personal information from children.
4. Data Sharing
Support: The Company provides support for its themes as described in the Support and Updates policy. Support inquiries should be directed through our designated support channels.
Termination: The Company reserves the right to terminate or suspend your access to our Services at its discretion, without notice, for any violation of these Terms.
Changes to Terms: The Company may update these Terms from time to time. It is your responsibility to review the Terms periodically. Your continued use of the Services after any changes to these Terms constitutes acceptance of those changes.
5. Data Security
We implement industry-standard security measures including:
Encrypted data transmission (HTTPS)
Secure authentication
Restricted internal access
Regular security monitoring
Secure cloud infrastructure
Access controls
While we work to protect information, no online service can guarantee absolute security.
6. Cookies
Our website may use cookies and similar technologies to:
Keep users signed in
Remember preferences
Improve performance
Analyze usage
Enhance user experience
Users may manage cookie preferences through their browser settings.
7. Data Retention
We retain information only as long as necessary to:
Provide our services
Maintain educational records
Comply with legal obligations
Resolve disputes
Improve our Platform
When information is no longer needed, it is securely deleted or anonymized where appropriate.
8. Your Rights
Depending on applicable laws, users may request to:
Access their information
Update inaccurate information
Delete their account
Request data portability
Withdraw consent where applicable
Object to certain processing activities
Requests can be submitted through our support channels.
9. Third-Party Services
Our Platform may integrate with trusted third-party services for authentication, analytics, payments, cloud hosting, or educational functionality.
Those providers process data according to their own privacy policies and contractual obligations.
10. International Data Transfers
Where necessary, your information may be processed in countries outside your own.
When this occurs, we implement appropriate safeguards to protect your data.
11. Changes to This Policy
We may update this Privacy Policy periodically.
The latest version will always be available on our website with the updated effective date.
12. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact:
Mollo Team
Email: team@mollo.ai
Website: https://mollo.ai